Senior NetSuite consulting. Scoped in writing, delivered without a single call.

Hourly work is billed at published rates: NetSuite Administrator $55–$80/hr, NetSuite Developer (SuiteScript, RESTlets, SuiteFlow) $65–$95/hr, and Senior Developer / Integration Architect $95–$140/hr, depending on which band the task falls into. For continuous coverage, the Integration Care retainer runs $1,500/mo (Essentials), $3,000/mo (Standard), or $5,000/mo (Priority), month-to-month. Every engagement, hourly or retainer, gets a written fixed-scope estimate before any billing starts — we don’t bill open-ended discovery time.

No. Every engagement is scoped from a written brief submitted through the contact form, confirmed within 24 hours. If the brief is incomplete, follow-up questions come in writing, not on a call. This isn’t a limitation — it produces a scope document you can hold us to, and it means the person who reads your requirements is the same person who writes the code, with no handoff loss in between.

Hourly engagements are scoped, quoted, and delivered as a defined block of work — a script, a configuration project, an architecture review. The retainer is for accounts that need standing senior coverage: ongoing admin, ongoing integration monitoring, and priority response, billed as a flat monthly fee instead of itemized hours. Most clients start with a fixed-scope engagement and move to a retainer once the immediate work is done and ongoing coverage is what’s actually needed.

Yes. SuiteScript 2.1 uses ES2019+ syntax and module patterns 2.0 doesn’t support, and most 2.0 codebases carry governance-limit inefficiencies that predate current best practice. Scripts still running on 2.0 aren’t broken, but they accumulate technical debt — harder to maintain, more prone to hitting usage-unit ceilings under load. Migration is scoped and billed at standard developer rates; the SuiteScript Code Review is the fastest way to find out how much debt a given script is actually carrying.

This page covers configuration and architecture on a OneWorld account that’s already live — subsidiary structure changes, consolidation logic, tax and nexus setup, role architecture. Standing up OneWorld from scratch, migrating data, and cutting over a company for the first time is implementation work, scoped separately with its own fixed-fee bands. If you’re not sure which side your project falls on, describe it in the contact form and we’ll tell you honestly.

It’s a fixed-price, $1,500 diagnostic: a graded report covering performance, governance-limit headroom, SuiteScript 2.0→2.1 debt, error handling, and security for an existing codebase. It’s a useful first step before committing to a larger remediation engagement — you get a written findings document, then decide whether to fix it yourself or scope the fix here.

It’s a free, written checklist report covering order-sync failure modes, inventory drift, refund and fulfillment edge cases, and rate-limit posture between a storefront and NetSuite. If the underlying issue turns out to be architectural rather than a configuration fix, the audit becomes the scoping document for a Tier 03 integration architecture review engagement.

You do. Work product and intellectual property from every engagement are assigned to the client by contract, and code lives in your own repository — never in SoftXone’s. An NDA is available on request before any engagement begins. This is a standing policy, not a negotiated exception for larger deals.

No. Your work is never subcontracted out. The person who scopes the engagement from your written brief is the person who builds it, and you get one named point of contact for the duration of the engagement rather than a rotating bench of unnamed staff.

Work on this page is backed by SuiteFoundation and SuiteCloud Developer certification. Certifications aren’t a substitute for reading the actual engagement scope, which is why every quote comes with a written scope document rather than a badge and a sales pitch.

Scope is confirmed within 24 hours of submission, with a written estimate to follow. Start dates depend on the current queue and the size of the engagement — we state a realistic start date in the same written estimate rather than promising a fixed number upfront that doesn’t hold once the work is actually scoped.

Yes. It’s month-to-month with no long-term contract, cancellable with 30 days notice, and invoiced via Wise. There’s no penalty for stepping down from Priority to Standard or Essentials, or for pausing altogether — the retainer is built for accounts whose needs change, not to lock you in.