SoftXone
●  Services / WooCommerce

WooCommerce + NetSuite. Every level of engagement.

Plugin purchased and need it configured? Starting a full NetSuite implementation? Need someone watching your sync every week? We cover all three — fixed scope, fixed price, async delivery.

Tier 01

Setup Package.

from $2,500
10 business days · fully async · no live calls

Ideal for plugin buyers who need professional setup. Standard to moderately complex NS configs.

Setup Package pricing — pick your config
/ Variants — click one to see what’s included

What’s included — Standard Setup

/ INC

Plugin Install & TBA Auth

Integration record, token, role permissions, connection verified. Documented step-by-step.

/ INC

Order Sync Configuration

Trigger statuses, subsidiary routing, shipping/coupon mapping, Customer Deposit, auto-invoice. 3 live test orders.

/ INC

Customer Sync Configuration

Triggers, role allowlist, entity type, EntityId strategy, pre-flight validation. New records verified in NS.

/ INC

Inventory + Price Pull

Location matrix, quantity field, schedule, stock status, SKU strategy. First pull verified against 20+ products.

/ INC

Field Mapping — up to 8 rules

Custom rules built and tested with live orders. Shipping, payment, category, country.

/ INC

Item Catalog Import — 500 SKUs

Discovery + import of up to 500 SKUs with full attributes. Filters and SuiteQL configured.

/ INC

Inventory Reconcile

Full reconcile run. Tella recording walking through comparison + drift action.

/ INC

Tella Walkthrough

Complete screen recording — every tab, every setting, scheduled jobs, manual buttons.

/ INC

30-Day Email Support

Questions, mapping adjustments, sync errors. One business day response.

/ INC — ADVANCED

OneWorld Multi-Subsidiary Routing

Order and customer sync routed across multiple subsidiaries, plus complex multi-location inventory handling.

/ INC — CUSTOM

Custom NS Forms & Rep Mapping

Custom NetSuite transaction forms, sales rep assignment logic, and class/department routing rules.

/ INC — PRO

Delta Polling

Faster, incremental sync polling instead of full-catalog scans — lower latency on order and inventory updates.

/ INC — PRO

B2B Support

Wholesale pricing tiers, net-terms customers, and B2B-specific order fields mapped to NetSuite.

/ INC — PRO

Slack Alerts

Sync failures and drift warnings posted directly to a Slack channel you choose.

/ INC — PRO

Full Audit Log

Every sync event, field change, and manual override logged and searchable for compliance review.

/ Step-by-step process
Day 0

Contact form. Scope confirmed within 24 hours.

Day 1

Payment via Wise. Credentials provided securely. Work begins.

Days 1–3

Plugin install, TBA auth, connection verified.

Days 3–6

Order, customer, inventory, price sync configured and tested.

Days 6–8

Field mapping built and verified with live test orders.

Days 8–9

Item catalog import. Inventory reconcile.

Day 10

Tella walkthrough delivered.

Days 10–40

30-day email support window.

Tier 02

Full Implementation.

from $15,000
4–8 weeks · fully async

Mid-market ($2M–$15M revenue) launching NetSuite and needing WooCommerce connected correctly from day one.

Full Implementation pricing — pick your scope
$15,000
Standard Scope

Single subsidiary, standard catalog, no custom SuiteScript

$20–28k
Advanced Scope

OneWorld, multi-location inventory, custom forms

$35k+
Complex Scope

Multiple stores, SuiteScript, multi-currency, B2B+B2C

Phase 1 — Discovery & Architecture (Weeks 1–2)

  • NetSuite Environment Audit — accounts, subsidiaries, roles, custom forms, price levels, SuiteScript. Risks flagged before any setting is written.
  • WooCommerce Store Audit — product catalog, order flow, tax, shipping, existing plugins. Every WC-to-NS data point identified.
  • Integration Architecture Document — data flow, field mapping matrix, conflict policy, schedule, risk register. Approved before Phase 2.

Phase 2 — Build (Weeks 2–5)

  • Full Plugin Configuration — everything in Setup Package plus unlimited mapping rules, multi-location matrix, OneWorld routing per order type, custom SuiteQL.
  • Custom SuiteScript Development (if required) — SuiteScript 2.1 for workflows or custom record writes. Documented, deposited in your NS file cabinet. You own it.
  • Custom WooCommerce Extensions (if required) — WC-side PHP as a standalone companion plugin to your repo. You own it. No licence. No phone-home.
  • Staging Environment Testing — 50+ test orders across every order type. Every NS record verified. Failures fixed before cutover.

Phase 3 — Launch & Handover (Weeks 5–8)

  • Production Cutover — final pre-cutover reconcile, switch to production credentials, sync log monitored for first 48 hours of live traffic.
  • Staff Training — one Tella walkthrough per role (store admin, ops/warehouse, finance). Each under 10 minutes. Rewatchable.
  • Documentation Package — integration spec as-built, field mapping reference, troubleshooting guide, NS role permission reference.
  • 90-Day Post-Launch Support — proactive sync log monitoring. Email within one business day. Plugin updates tested before production. Included.
Tier 03

Monthly Maintenance.

Month-to-month. Cancel with 30 days notice. Invoiced 1st of each month via Wise.

Monthly Maintenance pricing — recurring, not one-time
Maintenance Standard
$500/mo
Post-Setup Package
  • Weekly sync log monitoring
  • 48-hour failure remediation
  • Field mapping updates included
  • Quarterly reconcile run
  • Plugin updates applied + tested
Maintenance Premium
$1,500/mo
Post-Full Implementation
  • Everything in Maintenance Standard
  • Priority 24-hour response (incl. weekends)
  • Field mapping additions — up to 4/mo
  • Monthly written status report
  • Annual integration health review

Getting started.

Fill in the contact form and select WooCommerce + NetSuite Services. Confirm scope and pricing within 24 hours.

Start the conversation →