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Amazon vs Your Own Store: The Real Numbers Nobody Talks About

Quick Summary Amazon vs Your Own Store — The Real Numbers Nobody Talks About Amazon takes 30–45% of every sale through fees (referral, FBA, storage, returns, advertising) once you account for all costs — not the 15% referral fee the platform advertises. Your own WooCommerce or Shopify store costs roughly 5–12% of revenue (payment processing,…

Quick Summary

Amazon vs Your Own Store — The Real Numbers Nobody Talks About

  • Amazon takes 30–45% of every sale through fees (referral, FBA, storage, returns, advertising) once you account for all costs — not the 15% referral fee the platform advertises.
  • Your own WooCommerce or Shopify store costs roughly 5–12% of revenue (payment processing, hosting, marketing) at steady state — but requires significant upfront investment in traffic acquisition.
  • The real choice is not Amazon vs your store — it is when you are big enough that Amazon’s customer acquisition advantage is outweighed by their margin extraction.
  • Most brands that succeed long-term run both: Amazon for discovery and volume, own store for margin, customer data, and relationships.
30–45%
True Amazon cost as % of revenue — referral + FBA + advertising + returns combined
5–12%
True cost of your own store at steady state — payment processing, hosting, steady-state marketing
0
Customer data you own from an Amazon sale — Amazon owns the relationship, not you
Both
The answer for most brands — Amazon for reach, own store for margin and data

The “Amazon vs your own store” debate gets framed as a binary choice. It is not. But it does require honest maths — and most of the honest maths points in the same direction: Amazon’s fees are significantly higher than they appear, and the cost is not just financial.

The Real Amazon Fee Stack

Where Amazon Takes Its Cut on a £50 Product
  Sale price:                         £50.00
  Amazon referral fee (15%):         -£7.50
  FBA fulfilment fee:                -£4.50
  FBA storage (monthly average):     -£0.60
  Returns (avg 10% rate, 50% loss):  -£2.50
  Sponsored Products (to stay visible): -£5.00
  ─────────────────────────────────────────
  Net to seller:                     £29.90
  Effective fee rate:                 40.2%

  Your own store equivalent:
  Payment processing (Stripe, 1.4%+20p): -£0.90
  Hosting + platform (monthly / orders):  -£0.40
  Fulfilment (own or 3PL):              -£4.00
  Steady-state marketing (10% of rev):   -£5.00
  ─────────────────────────────────────────
  Net to seller:                     £39.70
  Effective cost rate:                20.6%

What Amazon Gives You That Your Store Cannot

The fee calculation above does not capture Amazon’s real value: immediate access to 300+ million active shoppers with purchase intent and a stored payment method. Getting to £50k/month on your own store from zero requires 12–24 months of SEO, paid social, email building, and brand development. Amazon lets you skip most of that — you pay for it in fees, but the alternative is time.

The smart dual strategyUse Amazon for acquisition, your store for retention:

Run Amazon to introduce your product to new customers. Include a registration card or QR code in the package directing them to register on your website for warranty, exclusive content, or a discount on their next order. Convert 10–15% of Amazon buyers to direct customers. Over time, your direct channel grows and your Amazon dependency shrinks. The unit economics improve every quarter.

Sources & Further Reading

References

  1. Amazon Seller Fee ScheduleAmazon UK — current referral fees, FBA fees, and storage rates.
  2. Stripe PricingStripe — payment processing fees for comparison against Amazon referral fees.
  3. Shopify — Amazon vs Your Own StoreShopify Blog — analysis of Amazon vs own store economics from the perspective of a store platform.
Discussion

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