Services / Shopify
Launching 2027

Shopify + NetSuite. Same implementation depth — built for Shopify.

Launching 2027 alongside the Shopify plugin. Same three tiers, same async delivery, same engineering standards.

/ What will be available

Three tiers. Pricing reflects Shopify-specific complexity.

Tier 01 — Setup
from $3,000
10 business days · async

Plugin installed. NetSuite TBA authentication. Order, customer, inventory, price sync configured via Shopify’s native APIs. Conditional field mapping. First inventory sync by location verified. Three live test orders confirmed in NS. Tella walkthrough. 30 days email support.

Higher than WC ($2,500) due to InventoryLevel-per-location and FulfillmentOrder API configuration.

Tier 02 — Full Implementation
from $18,000
4–8 weeks · async

End-to-end from discovery through production cutover. NS and Shopify environment audits. Integration architecture document. Plugin configuration. Custom SuiteScript if required. Shopify App Proxy or App Embed extensions if required. 50+ staging test orders including Shopify Markets edge cases. Production cutover. Staff training via Tella. Documentation package. 90-day post-launch support.

Higher than WC ($15,000) due to Shopify Markets, multi-currency, and InventoryLevel complexity (15–25% scope premium).

Tier 03 — Maintenance
$500–$1,500/mo
Month-to-month

Weekly sync log monitoring. 48-hour failure remediation. Field mapping updates. Quarterly reconcile via Shopify InventoryLevel API. Plugin updates applied and tested. Monthly status report (Premium tier).

Tier 02 — Detail

Full Implementation, phase by phase.

from $18,000
4–8 weeks · fully async

Mid-market brands launching NetSuite and needing Shopify connected correctly from day one — including Shopify Markets, multi-currency, and per-location inventory.

Full Implementation pricing — pick your scope
/ Scope tiers — click one to see what’s included

What’s included — Standard Scope

/ INC

Single-subsidiary NetSuite + Shopify environment audit and architecture doc

/ INC

Standard catalog sync — order, customer, inventory, price

/ INC

50+ staging test orders, production cutover, staff training, 90-day support

/ INC — ADVANCED

OneWorld multi-subsidiary routing and multi-location InventoryLevel matrix

/ INC — ADVANCED

Shopify Markets configuration and custom NetSuite forms

/ INC — COMPLEX

Multiple stores/regions and multi-currency handling

/ INC — COMPLEX

Custom SuiteScript, B2B+B2C support, and custom App Embed UI

Phase 1 — Discovery & Architecture (Weeks 1–2)

  • NetSuite Environment Audit — accounts, subsidiaries, roles, custom forms, price levels, SuiteScript. Risks flagged before any setting is written.
  • Shopify Store Audit — product catalog, order flow, Shopify Markets/regions, tax, fulfillment locations, existing apps. Every Shopify-to-NS data point identified.
  • Integration Architecture Document — data flow, field mapping matrix, InventoryLevel-per-location strategy, conflict policy, schedule, risk register. Approved before Phase 2.

Phase 2 — Build (Weeks 2–5)

  • Full Plugin Configuration — everything in the Setup tier plus unlimited mapping rules, multi-location InventoryLevel matrix, OneWorld routing per order type, custom SuiteQL.
  • Custom SuiteScript Development (if required) — SuiteScript 2.1 for workflows or custom record writes. Documented, deposited in your NS file cabinet. You own it.
  • Shopify App Proxy / App Embed Extensions (if required) — Shopify-side JavaScript/Liquid as a standalone companion app to your store. You own it. No licence. No phone-home.
  • Staging Environment Testing — 50+ test orders across every order type, including Shopify Markets and multi-currency edge cases. Every NS record verified. Failures fixed before cutover.

Phase 3 — Launch & Handover (Weeks 5–8)

  • Production Cutover — final pre-cutover reconcile, switch to production credentials, sync log monitored for first 48 hours of live traffic.
  • Staff Training — one Tella walkthrough per role (store admin, ops/warehouse, finance). Each under 10 minutes. Rewatchable.
  • Documentation Package — integration spec as-built, field mapping reference, troubleshooting guide, NS role permission reference.
  • 90-Day Post-Launch Support — proactive sync log monitoring. Email within one business day. App updates tested before production. Included.
  Waitlist

Get notified first.

Founding-client pricing for the first 10 engagements per tier.

Select “Shopify + NetSuite Integration (Services)” and use the notes field for your tier, NetSuite account type, and Shopify Markets usage.